RevOps for Manufacturing & industry
From a first quote to a machine on the floor to a service contract years later, we connect the systems so the customer relationship survives every handoff.
Where the revenue quietly leaks.
In manufacturing, the customer relationship outlives the sale by years. But the quote, the order and the service contract usually live in three disconnected systems, so the moment the deal closes, the customer disappears from view.
Quoting by spreadsheet
Complex, configurable products are priced in a spreadsheet, then re-keyed into the ERP, then again into service.
The cost
Slow quotes, pricing errors, and a spec that never quite matches what ships.
The CRM ends at the sale
Once the order is placed, the relationship moves into the ERP and out of everyone's line of sight.
The cost
The service revenue sitting in your installed base goes unseen.
Service and sales never talk
Field service, spares and contracts run in their own world, disconnected from the account that bought the machine.
The cost
Renewals and upsell slip because nobody owns the whole lifecycle.
Integrations that break silently
CRM, ERP and field service are wired together with brittle point-to-point syncs that fail without warning.
The cost
Bad data spreads before anyone notices.
Point fixes won’t hold. The whole engine has to work.
Configure-price-quote on its own will not fix a relationship that vanishes after the sale. We connect quoting, ordering and service on one spine, so a customer stays a customer from the first quote to every renewal that follows.
Quotes that are right the first time
Guided, rules-based configuration tied to the ERP, so pricing and specs are accurate and fast.
One customer, whole lifecycle
Quote, order and service on the same record, so the installed base is an asset you can see and sell into.
Service revenue you can actually find
Contracts and renewals surface automatically, turning your installed base into predictable recurring revenue.
A revenue engine built for Manufacturing & industry.
The same disciplined approach as every APX engagement, shaped around how Manufacturing & industry actually runs.
Stack we usually work in
Guided, rules-based quoting connected to the ERP
One view of the customer from quote to order to service
Installed-base and service-contract data that surfaces renewals and upsell
Clean integration between CRM, ERP and field service
The services that move the needle here.
Every engagement opens with the audit. From there, these are the pieces that tend to matter most for Manufacturing & industry.
